Health Care


In order to be able to use medical care in the Czech Republic, you must have an European Health Insurance Card (citizens from European Union, Switzerland, Norway, Iceland and Liechtenstein). This proves that you are insured and that medical care will be paid for by your insurance company. However you are entitled only to ESSENTIAL medical care. Your insurance company will not pay for anything above the framework of essential care and will not even settle the excess stipulated by the Czech laws. This excess in Czech Republic is:

  •     Visit to a general doctor – 30 CZK
  •     Prescription –  30 CZK per item
  •     Emergency treatment – 90 CZK
  •     A day in a hospital – 60 CZK
  •     Visits to a dentist are billed in a specific manner

Recommendation: Arrange additional commercial insurance which can cover these fees before you travel.
If you do not have permanent residency within the EU, you must conclude a commercial insurance policy. If you do not have this, you will have to pay for all care on the spot in cash.

If you are in a need of a general doctor contact MUDr. Andrea Matulová at these numbers 596 120 228739 463 376. The phone will be picked up by a nurse who can’t speak English so when you start speaking English with her she will probably say nothing or say something in Czech and transfer the call to the doctor. Don’t hang up, in few seconds/minutes  you should be connected to the doctor. She speaks English so we have an agreement with her that she will provide care for our exchange students.
The opening hours for exchange students are:

  • Monday           9 – 12    13 – 15
  • Tuesday          9 – 12    15 – 18
  • Wednesday     9 – 12
  • Thursday         9 – 12
  • Friday              9 – 12

If you don’t want to wait for a long time in a waiting room, we recommend you to call and make an appointment. If it is very urgent the doctor is also available every weekday from 7 to 9.
Healthcare is also ensured in the event of sudden illness or injury outside of opening hours  at the emergency departments in hospitals.

If you are staying in Poruba go here.
Opening Hours:
Monday – Friday: 16:00 – 7:00
Saturdays, Sundays and bank holidays: 24 hours

Everybody else go here. Trolleybus stop ‘Stan.Záchr.Služby’, it’s open 24/7.

If you are in a need of a dentist your only option (if you don’t have any special connections, for example your buddy having a dentist in the family) is here.
Trolleybus Stop: ‘Stan.Záchr.Služby’
Opening Hours:
Monday – Friday: 18:00 – 6:00
Saturdays, Sundays and bank holidays: 24 hours
It’s just an emergency so they will provide just necessary care but not long term treatment. They don’t speak English, ask your buddy to go with you.

Normal pharmacies are usually opened during weekdays till 5 or 6 pm. Pharmacies in big shopping centers are opened every day (even during bank holidays) till 8 or 9 pm. If it is an emergency you need to go to the emergency pharmacy which is here. Opening hours: Monday – Tuesday: 18:00 – 7:00, Saturdays, Sundays, bank holidays: 24/7. Trolleybus stop: ‘Stan.Záchr.Služby’ or tram stop: ‘Náměstí Republiky’.